IRCTC ( Ticket booking and Online Payment is SAFE or not?

Many people think that if they book the train ticket from IRCTC, their bank account will be hacked. Many people also think that there is possibility of not getting ticket after paying online.

Here is the explanations.

1. Booking train ticket from IRCTC is completely safe. Register yourself with IRCTC.CO.IN free with correct information, don’t forget the username and password at any time, better write it at safe place or save it in your email. It is safe even if other people will get your user ID and Password.

2. Fill the correct data while booking the ticket, check fare, timing, train number and boarding details.

3. After confirming the booking you will be redirected to online bank account website or related website. You will be no longer at the IRCTC website, so entering bank username and password is completely safe, IRCTC will never know it.

4. Check the amount to be deducted from your bank account or from credit card or debit card.

5. Authenticate the money transfer to IRCTC, you will get transaction number, note it down, never try to refresh the page or don’t do any thing.

7. You will be automatically redirected to IRCTC page, where you will get acknowledgement of payments.

8. You will get the ticket information (PNR number etc) and print option instantly. You will also get the details of ticket booked (or cancelled) at your email, so use working email ID at irctc.

9. In any case (rarely ) if ticket is not booked and money is deducted from your bank account, money will be returned back you (from where it is deducted) without doing any thing within 4-5 days. You need not do any thing.

10. After payment , you can print the ticket at any time and any number of time by clicking the recent booking link.

11. If you cancel the ticket, money will be returned back to the source from where it is deducted in 4-5 days, so it is better to use your own bank account to track the money returned. You need not do any things.

12. If you are on waiting list in the ticket booked at irctc, never board the train, you will be treated as without ticket, because the amount of ticked is returned back to the source bank if ticket is not confirmed while preparing the chart.

13. If you are using IRCTC booked ticket always keep original IDENTITY Proof, like ID card or PAN card (don’t use Photostat copy of ID proof)

14. You can not book the ticket from IRCTC at time between 11 PM to 4 AM.

Comments (7)

  1. Bhanu Pratap says:

    I have an IRCTC account which is locked second time.
    When i tried to reset the password through forget password link, it asks User id, question and Answer. I provided all the details and it throws an error “Answer is Incorrect”. This happend second time and both the times i tried to login through the actual password.
    I sent an email at and got an automated email as Ticket Confirmation for the request.
    I waited for a week and there was no response from IRCTC customer care. I called them up on 24 Hrs. Customer Support at 011-23340000 and it took about 12 calls to make them understand about the issue. When ever i called up the customer support the person attnding the call will redirect me to someone else after listening to my detail and again i need to explain whole story, inshort that was waste of time and money.
    IRCTC should hire service and satisfaction oriented support executives so that it a common man has no pain of wasting time and money.

  2. sankara rao achukolu says:


    I have changed my pass word on 19-05-2010 from my irctc acccount. My user ID is Asankarrao . There after I tried several times to login to my account. But the account was not opened . I tried to reset through forgot pass word. It was replied that pet name was incorrect . Kindly restore my account and inform the password to my email address
    Awaiting early response

  3. raj .k says:

    i had booked a ticket on my account,i had also made payment from my sbi debit card and the amount was deducted but i didnt got my ticket yet ,it shows this REDIRECT=
    what shuld i do now?
    to get my money back
    please help.

  4. Manas Biswal says:

    i had booked a ticket on my account,i had also made payment from my sbi debit card and the amount was deducted but i didnt got my ticket yet ,it shows this REDIRECT=
    what shuld i do now?
    to get my money back
    please help.

  5. you need to login/register on for booking

  6. ks narayanswamy says:

    i am not able to open irctc site from our home computer. however, i am able to open and book ticket from office. pl adv remedy.

  7. abhish says:

    i am tried to contact with irctc for online railway ticket but i not understand what process in this conditions

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